All our pet food is weighed before it leaves for distribution, but sometimes things can go wrong. Learn what to do if the amount of your pet food seems low.
Frequently asked questions
At Purina, we're committed to giving your pet the best possible product. Find answers to your questions with these FAQs, or please get in touch if you can't find what you're looking for.
Explore categories
Sometimes our pet food can have an unusual colour or texture due to our different factories and raw materials used. Find out what to do about it here.
Sometimes pet food can have an unusual smell because of the raw materials and different factories where its made. If you're concerned, let us know here.
Bakers
All of our boxes have the Mobius loop symbol which means they are recyclable.
Bakers
We label our recipes in accordance with the category labelling legislation set out by the Labelling Regulations.
Pro Plan
In order to ensure the best product performance, it is recommended that you store Pro Plan LiveClear in a cool dry place, away from the sun and heat.